What is over-the-phone interpretation?
Over-the-phone interpretation connects participants by voice when they are in different locations or video is not needed. The language, timing, and interpreter availability must be confirmed.
Nationwide remote language access
Connect participants across locations with scheduled over-the-phone or video remote interpretation, subject to language, setting, technology, and interpreter availability.
Lincua coordinates remote interpretation for organizations and individuals across the United States. Phone and video are distinct formats, and each request is reviewed for the conversation, participants, technology, privacy, qualifications, and schedule.
Over-the-Phone Interpreting (OPI) provides spoken-language interpretation over a telephone or audio connection. Video Remote Interpreting (VRI) provides spoken-language interpretation through a live video connection when participants and the organization can use an approved platform.
Requests may be reviewed for healthcare, legal, education, government, business, conference, and community settings. The organization remains responsible for permitting the remote format and identifying its privacy or platform requirements.
Request review
Share the format, participants, technology, language, schedule, and qualifications.
Provide the platform, dial-in or meeting process, participant roles, language, expected duration, and any required qualification. Lincua confirms whether the format and interpreter are available before booking.
One week of notice is preferred. Same-day, urgent, and after-hours requests may be reviewed but are not guaranteed; availability depends on the language, setting, qualification, technology, and schedule.
Helpful answers
Over-the-phone interpretation connects participants by voice when they are in different locations or video is not needed. The language, timing, and interpreter availability must be confirmed.
Video remote interpretation adds visual communication through an approved video platform. The organization must permit the format and confirm its technology and privacy requirements.
Remote phone and video requests may be reviewed nationwide. Availability depends on the language, setting, required qualifications, technology, date, and time.
Requests may be submitted at any time, but immediate or around-the-clock fulfillment is not guaranteed. Advance notice gives the team more time to match the assignment.
Provide the language, date, start time, duration, setting, preferred phone or video format, participant count, platform details, and any qualification requirement.
Next step
Submitting a request does not confirm immediate service or reserve an interpreter.